Terms of Service

1. Acceptance of these Terms

These Terms of Service ("Terms") form a binding agreement between you and AIRTIME CONNECT, LLC, a Florida limited liability company ("ATC," "we," "us," or "our"), the operator of the website at airtimeconnect.com (the "Site").

By accessing, browsing, or otherwise using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy and Cookie Policy, each incorporated here by reference. If you do not agree, do not use the Site.

If you are accessing the Site on behalf of a company, airline, travel agency, or other organization, you represent that you have authority to bind that organization to these Terms, in which case "you" refers to that organization.

2. About ATC and what the Site is

ATC builds and operates a passenger service system, departure control system, distribution platform, e-commerce engine, and revenue accounting platform (collectively, the "ATC Platform") used by airlines and travel agencies. The Site is informational and promotional — it describes the ATC Platform, lists customer references, and lets visitors request demonstrations or contact our team.

The Site itself is not the ATC Platform. Access to the ATC Platform requires a separate, executed Master Service Agreement (MSA) or comparable subscription agreement between ATC and the customer organization. Nothing on the Site, including any product description, screenshot, route map, status indicator, or live-operations panel, constitutes an offer to provide platform services or a service-level commitment.

3. ATC is a technology provider — not a carrier, ticket merchant, or travel agency

This is important enough to state plainly:

• ATC is not an air carrier. ATC does not operate aircraft, hold an Air Operator's Certificate, employ flight crew, or sell air transportation. When you book a flight on a website powered by ATC, you are buying that flight from the operating airline — not from ATC.
• ATC is not the merchant of record for any ticket, ancillary, or travel product purchased on platforms it operates. Merchant-of-record responsibility, including for chargebacks, refunds, and tax collection, rests with the carrier or agency tenant on whose behalf ATC is processing the transaction.
• ATC is not a travel agency and does not hold IATA accreditation as a travel agency. Travel agencies that use the ATC Platform to resell content do so under their own accreditations and merchant relationships.

If you have a question about a flight, a refund, a name change, a baggage policy, or a chargeback, please contact the operating airline or the agency that issued your ticket. ATC cannot resolve those matters directly.

4. Eligibility and account access

The Site is intended for travel-industry professionals (airline operations teams, travel agencies, tour operators, integrators, investors, and members of the press) and for prospective customers evaluating the ATC Platform.

Aside from the public landing pages (home, solutions, customer references, contact), the entire ATC Platform is gated and requires authenticated access. Use of the gated platform is governed not by these Terms but by the Master Service Agreement (or comparable subscription agreement) between ATC and the customer organization that issued you credentials. The "Login" button on the Site routes you to that gated platform; what you do once logged in is governed by the MSA, not by these Terms.

The demo-request form on the public Site is the only other restricted feature, and is restricted only to the extent that submissions are subject to acceptable-use rules and may be declined or ignored.

You agree:

• to provide accurate and current information when submitting a demo request or contact form;
• not to impersonate any person or organization;
• not to attempt to gain unauthorized access to any non-public area of the Site, the ATC Platform, or any underlying infrastructure;
• not to share login credentials, scrape gated content, or use automated tools to harvest data from the Site.

ATC may suspend or restrict access to the Site at any time, with or without notice, in our sole discretion.

5. Acceptable use

You agree not to use the Site to:

1. violate any applicable law, regulation, sanction regime, or third-party right;
2. transmit any virus, worm, or other malicious code;
3. interfere with or disrupt the Site, its servers, or any networks connected to the Site;
4. probe, scan, or test the vulnerability of the Site or breach any security or authentication measures;
5. send unsolicited commercial communications via any contact form;
6. use automated tools to scrape, harvest, or systematically extract substantive product information from the Site for the purpose of competitive analysis or replication;
7. reproduce, duplicate, sell, resell, or commercially exploit any portion of the Site or any content displayed on it without our prior written consent.

6. Intellectual property

The Site, including all text, graphics, logos, photographs, illustrations, animations, route visualizations, software, dashboards, screenshots, mock data, copy, and the overall look and feel, is owned by ATC or its licensors and is protected by United States and international copyright, trademark, trade-dress, and other intellectual-property laws.

"AirTime Connect," the AirTime Connect logo, and the names of ATC products (including but not limited to references to ATC modules such as Reservations & Pricing, Departure Control, GDS Distribution, E-Commerce, Agency Distribution, and Revenue Accounting) are trademarks of ATC. All other trademarks, service marks, and logos appearing on the Site — including those of integration partners and customer references — are the property of their respective owners and are used on the Site for identification and reference purposes only. Their appearance on the Site does not imply endorsement of ATC by those parties beyond what is separately stated.

You are granted a limited, revocable, non-exclusive, non-transferable license to view and use the Site for the purpose of evaluating ATC's products and services. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, or otherwise exploit any content from the Site without our prior written consent, except for personal, non-commercial reference use that does not extract substantial portions of the Site.

7. Demo content, prototypes, and forward-looking statements

The Site contains:

• Mock data and prototype dashboards — operational panels, route maps, status indicators, flight schedules, check-in queues, distribution metrics, revenue charts, and similar elements may be illustrative or representative, not real-time. Where the Site labels content as a "demo," "prototype," or "mock," that label controls.
• Customer references and quotes — published with the customer's permission. These reflect those customers' experiences and are not promises that any prospective customer will achieve the same outcome.
• Integration claims — describe certifications and integrations as of the most recent Site update. Certifications can change; the operative status is what is documented in the corresponding partner system.
• Forward-looking statements — descriptions of future capabilities, roadmap items, or "coming soon" features are aspirational and may change without notice. They do not create binding commitments.

Nothing on the Site is a service-level guarantee, financial projection, performance warranty, or implementation-timeline commitment. Any such commitments live in an executed MSA or written quotation.

8. Third-party links and content

The Site may link to or embed content from third parties (for example, partner airline sites, integration documentation, payment processor sites, social platforms, or analytics providers). ATC does not control those third parties, does not endorse their content, and is not responsible for their availability, content, privacy practices, or terms. Your use of any third-party site or service is governed by that third party's own terms.

9. Demo requests and submitted information

When you submit a demo request, contact form, or other inquiry through the Site, you agree that:

• the information you submit is accurate;
• ATC may contact you using the information provided to respond to your inquiry, qualify the opportunity, schedule meetings, and send relevant product communications;
• ATC may retain the information in its CRM and related systems in accordance with our Privacy Policy;
• any unsolicited ideas, feedback, suggestions, or feature requests you submit are non-confidential and become the property of ATC, which may use them for any purpose without compensation or attribution. (If you have a confidential proposal, do not submit it through the Site — contact us directly to execute an NDA first.)

10. Confidentiality of demonstrations and disclosed materials

If ATC provides you with a live demonstration, screen-share, recorded walkthrough, technical document, pricing sheet, integration specification, security questionnaire, or similar non-public material, you agree that all such materials are confidential and:

• may be used only to evaluate a potential commercial relationship with ATC;
• may not be reproduced, distributed, screen-recorded, or shared outside your organization without ATC's prior written consent;
• must be returned or destroyed upon ATC's request.

Confidentiality obligations under this Section 10 survive for three (3) years following disclosure, or — for information that constitutes a trade secret — for as long as the information retains trade-secret status under applicable law.

A separately executed mutual non-disclosure agreement (NDA), if any, governs in addition to this Section 10. If a separately executed NDA conflicts with this Section, the NDA controls.

11. Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ATC DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE ABOVE, ATC DOES NOT WARRANT THAT (a) THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, (b) ANY CONTENT IS ACCURATE OR CURRENT, (c) DEFECTS WILL BE CORRECTED, OR (d) THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Nothing on the Site constitutes professional advice — including legal, regulatory, aviation-operational, financial, or tax advice. You should consult a qualified professional before acting on anything described on the Site.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ATC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES — INCLUDING DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL — ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF ATC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ATC'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100).

NOTHING IN THIS SECTION 12 LIMITS ATC'S LIABILITY FOR (A) GROSS NEGLIGENCE, (B) WILLFUL MISCONDUCT, (C) FRAUD OR FRAUDULENT MISREPRESENTATION, (D) DEATH OR PERSONAL INJURY CAUSED BY ATC'S NEGLIGENCE, OR (E) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

This Section 12 governs only your use of the Site. Liability for use of the ATC Platform itself is governed by the applicable Master Service Agreement.

13. Indemnification

You agree to defend, indemnify, and hold harmless ATC and its affiliates, officers, directors, employees, and agents from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of or related to (a) your access to or use of the Site, (b) your violation of these Terms, (c) your violation of any third-party right (including intellectual-property or privacy rights), or (d) any content you submit through the Site.

ATC will defend, indemnify, and hold you harmless from and against any third-party claim that the Site itself infringes a U.S.-issued patent or registered copyright of that third party, subject to the limits in Section 12.

The party seeking indemnification will (a) promptly notify the indemnifying party in writing of any claim, (b) reasonably cooperate in the defense at the indemnifying party's expense, and (c) not settle the claim without the indemnifying party's prior written consent (not to be unreasonably withheld). The indemnifying party controls the defense and any settlement, subject to the indemnified party's reasonable consent rights as to settlement terms that affect the indemnified party.

14. Changes to the Terms

ATC may update these Terms from time to time. The current version is always posted at this URL with the "Last reviewed" date.

For non-material changes (typo corrections, clarifications, contact updates, and similar), continued use of the Site after the "Last reviewed" date is updated constitutes acceptance.

For material changes — those that materially expand your obligations or reduce your rights — ATC will provide at least thirty (30) days' advance notice through a banner on the Site or another reasonable means before the changes take effect. Your continued use of the Site after that 30-day period constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, stop using the Site.

15. Governing law and venue

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or your use of the Site that is not resolved informally will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16. Dispute resolution; class-action and jury-trial waivers

16.1 Informal dispute resolution

Before filing any claim, you agree to contact us in writing at info@airtimeconnect.com and provide a description of the claim and the resolution you seek. We will attempt in good faith to resolve the matter within 30 days of receipt. This Section 16.1 does not prevent either party from seeking injunctive or other equitable relief at any time.

16.2 Class-action and representative-action waiver

YOU AND ATC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. YOU AND ATC EACH KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION, CONSOLIDATED ACTION, COLLECTIVE ACTION, PRIVATE-ATTORNEY-GENERAL ACTION, OR REPRESENTATIVE PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE. NO CLAIMS BY OR AGAINST EITHER PARTY MAY BE CONSOLIDATED WITH THE CLAIMS OF ANY OTHER PARTY WITHOUT THE WRITTEN CONSENT OF BOTH PARTIES. IF THIS SECTION 16.2 IS HELD UNENFORCEABLE WITH RESPECT TO ANY CLAIM, THAT CLAIM (AND ONLY THAT CLAIM) WILL BE SEVERED AND BROUGHT IN COURT IN ACCORDANCE WITH SECTION 15; THE REMAINDER OF THIS SECTION 16 WILL CONTINUE IN FORCE.

16.3 Jury-trial waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND ATC EACH KNOWINGLY, VOLUNTARILY, AND IRREVOCABLY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE.

17. Privacy and cookies

Your privacy is governed by our separate Privacy Policy and Cookie Policy, each incorporated here by reference. Read them. They describe what we collect, why we collect it, how we use it, who we share it with, and the rights you have over your personal information.

18. Export and sanctions

You may not access or use the Site, or permit access or use of the Site, in violation of any United States export control laws, sanctions administered by the U.S. Office of Foreign Assets Control (OFAC), or comparable laws of any other jurisdiction that applies to you.

19. Miscellaneous

• Entire agreement. These Terms (together with the Privacy Policy, the Cookie Policy, and any separate written agreement you have with ATC) constitute the entire agreement between you and ATC regarding the Site and supersede any prior or contemporaneous agreements relating to the Site.
• Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force.
• No waiver. A failure to enforce any right under these Terms is not a waiver of that right.
• Assignment. You may not assign these Terms without our prior written consent. ATC may assign these Terms without restriction (for example, in connection with a merger or sale of assets).
• Headings. Section headings are for convenience only and do not affect interpretation.
• No third-party beneficiaries. These Terms create no third-party beneficiary rights.
• Notices. All legal notices to ATC must be sent to the address in Section 21 by certified mail with return receipt requested, or by email to info@airtimeconnect.com with confirmed delivery receipt.
• Force majeure. Neither party is liable for any failure or delay caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, government action, internet or telecommunications outages, pandemic, or natural disasters.
• Survival. Sections 6 (IP), 9 (submitted information), 10 (confidentiality), 11 (disclaimers), 12 (liability), 13 (indemnification), 15 (governing law), 16 (dispute resolution and waivers), 19 (miscellaneous), and 20 (DMCA) survive termination.

20. DMCA designated agent

If you believe content on the Site infringes your copyright, you may submit a notice of infringement to ATC's DMCA Designated Agent. The notice must include the elements required by 17 U.S.C. § 512(c)(3): identification of the copyrighted work, identification of the allegedly infringing material, your contact information, a statement of good-faith belief that the use is not authorized, a statement under penalty of perjury that you are authorized to act on behalf of the copyright owner, and your physical or electronic signature.

DMCA Designated Agent: [name, mailing address, phone, and email — to be registered at copyright.gov/dmca-directory].

Until the agent is registered, send notices to info@airtimeconnect.com with the subject line "DMCA Notice."

ATC will respond to valid notices in accordance with 17 U.S.C. § 512(c). If you receive a takedown notice and believe the content was removed in error or as a result of misidentification, you may submit a counter-notification meeting the requirements of 17 U.S.C. § 512(g)(3). ATC has a policy of terminating, in appropriate circumstances, accounts of users who are repeat infringers.

21. Contact

AIRTIME CONNECT, LLC
4601 NW 36th Street
Miami Springs, FL 33166
United States

General contact and legal notices: info@airtimeconnect.com